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About Us

At South West Excellence Care Group Limited, we believe excellence in care is achieved through a highly skilled and well-trained workforce, supported by organised, responsive, and reflective management. Our ambition is to become a leading provider of excellent, person-centred healthcare services within the South West and beyond. We are a human-centred organisation that views service users, staff, and partners as part of an extended family, and we are committed to treating all individuals with dignity, respect, and compassion.

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Our Vision

Our vision is to be a leading provider of excellence in health and social care, recognised for delivering consistently high-quality, person-centred services.

We aim to improve lives by setting benchmark standards in compassionate, dignified, and human-centred care across the communities we serve.

Through strong leadership, skilled professionals, and continuous innovation, we aspire to shape the future of care and raise expectations across the sector.

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Our Mision

Our mission at South West Excellence Care Group is to set the standard for excellence in health and social care provision. We are committed to placing service users at the heart of everything we do, delivering high-quality, personalised care that is tailored to individual needs and delivered in a dignified, respectful, and human-centred manner. Through compassionate practice, skilled professionals, and a commitment to continuous improvement, we strive to enhance quality of life and achieve positive outcomes for those we support.

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Our Values

Family-Centred, Compassionate Care

We deliver excellence by treating every individual as part of our extended family. Our care is warm, compassionate, and relationship-driven, ensuring people feel safe, valued, and genuinely supported during life’s most challenging moments.

Respect, Dignity, and Empathy

Excellence in care begins with understanding and respect. We listen, empathise, and uphold dignity and independence at all times, valuing each person’s choices, culture, beliefs, and lived experiences.

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Person-Centred Excellence

We recognise that no two people are the same. Excellence is achieved through fully personalised, person-centred care tailored to individual needs, preferences, and goals, enhancing wellbeing, independence, and quality of life.

Skilled and United Team

Our excellence is driven by a highly trained, compassionate, and professional workforce. Working collaboratively in the best interests of those we support, our team demonstrates accountability, trust, and shared responsibility in delivering outstanding care.

Quality, Integrity, and Continuous Improvement

We pursue excellence through high standards of quality, safety, and ethical practice. Guided by integrity, transparency, and strong governance, we continuously reflect, learn, and improve to deliver safe, effective, and reliable care.

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Community-Focused, Service-Led Purpose

Excellence in care is strengthened through meaningful community connection. Guided by a clear mission to serve, we work in partnership with families, professionals, and local services to improve lives and achieve positive outcomes.

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 our purpose 


Care with purpose. Built around people.


We exist to help people live safely, independently, and with dignity—where they feel most comfortable: at home.

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